Shipping Statement
All items purchased will be wrapped in several layers of bubble wrap. After wrapping, each piece will be placed in a standard cardboard shipping container. The piece will be surrounded by either shredded paper or Styrofoam peanuts. Large pieces or orders with multiple items will be double boxed. This is a process that insures any crushing or rough handling during shipment will not break the piece. Each order will be shipped via UPS.
Orders will be shipped within three business days after it has been received. If an order has been received on Monday it will be shipped no later than Thursday of that same week. UPS estimates three day delivery to most domestic destinations. However, please keep in mind that geographical destination can effect this timeframe.
If for any reason you are dissatisfied with your piece, or it arrives to you damaged, please call Michael Hamlin-Smith 704-936-6423 or email utilizing the contact form function on this website within three business days of receipt.